With offices in Manhattan, New York and London our teams are ideally placed to provide world class CDN services to our customer base globally.
From global Content Delivery, Website Acceleration and Live Webcasting our staff provide solutions to our customers that are second to none.
Our commitment to support is paramount, customers always comment how good our support is, you can always expect a quick response to your emails and if a support issues need to be dealt with over the phone, there is always someone who can help.
We have spent several years fine tuning our software. This includes our Advanced stats and reporting system, tailoring it our customers' requirements. You can login to our portal and easily find out who has watched what from where and for how long.
Often customers will have a bespoke requirements that they find hard to deal with, that’s where our tech team excels. From large transcoding jobs of 100,000s mins done in a few days to mobile phone, ipad and Android streaming we always exceed expectations.
With over 15 years of experience bigCDN's management are widely recognised as experts in the space:
Most Promising CDN Provider - CIO Review (sl)
Top 10 Content Delivery Network Solution Provider - Media & Entertainment Tech Outlook (sl)
Alex Wolfe - CEO
Jason Boney - Head of Sales
Jonathan Drechsler - Business Development Manager
Alex Wolfe was selected as part of the Top 20 of Internet Video Professionals (2009) (alongside Daniel Ek, Spotify)
and has won the Award for Best Streaming at the ISPAs in 2007, 2008 and 2009 for an unprecedented 3 years in a row.
The Internet Service Providers Association’s judges include senior analysts from:
Forrester, Jupiter, Ovum and the Yankee Group.
He was also a finalist in the Mobile Content Awards for Best Technology Innovation.
He is a well known industry expert and a pioneer in this field since 1996.
In 1997 he conducted the first live webcast by satellite and recently 5 simultaneous Live Webcasts to separate mobile operators - a world first.
Multi Protocol Video Streaming Delivery
Mobile Video Streaming Troubleshooting